Built Around What Comes Next

 

MiTek is investing in technology, people and capability to help customers perform today and stay ahead of tomorrow.

The frame and truss industry is under pressure to deliver more, faster and more efficiently. Rising costs, labour shortages and tighter project timelines demand smarter ways of working.

MiTek is helping customers meet that challenge through ongoing investment in automation, software, engineering, manufacturing and services.

For 25 years as part of the Berkshire Hathaway family, MiTek has benefited from the stability and long-term investment needed to continually strengthen our products, people and customer support.

That investment continues across Australia and New Zealand through expanded operational capacity, new facilities and enhanced technology solutions.

The true measure of that investment is not what MiTek builds, but what our customers can achieve because of it.

MiTek is focused on giving customers the tools, capability and confidence to grow, adapt and succeed in a changing industry.

 

Investing in What Customers Can Achieve

 

MiTek is more than products, software and automation.
We connect the Design–Make–Build process to help customers work smarter, improve productivity and build with confidence.

That means investing to enhance where it matters most:

• Connected software that streamlines design, estimating and production 
• Automation that improves efficiency, quality, reduces waste and delivers greater consistency 
• Engineering, technical support and services that strengthen customer capability 
• Manufacturing and operational capacity that supports growth now and in the years ahead.

Across Australia and New Zealand, MiTek continues to invest in new facilities and expanded operations, including significant developments in Melbourne and East Tamaki.
These investments are not about bigger buildings or more equipment. They are about giving customers the capacity, capability and support to grow, adapt and succeed as the industry evolves.

Because when our customers achieve more, we achieve more.

“Our investment is ultimately about building capability for our customers for the decades ahead. Whether that is through automation, software, engineering, services or our facilities, we want to make sure MiTek has the capability to support our customers as their businesses evolve. We are investing for the long term because our customers are building for the long term.”
David Oliver
Managing Director, Asia Pacific

 

Technology That Expands What's Possible

Technology should deliver results, not complexity.

MiTek develops solutions that help businesses increase productivity, reduce manual work and connect information across the Design–Make–Build process.

Whether it is producing more with the same workforce, improving business visibility or streamlining workflows from design to manufacturing, our focus is simple:

Help customers work smarter, perform better and deliver more value.

Because the right technology does not just improve the way you work.

It expands what is possible for your business and your customers.

Calco Trusses & Timber is a good example.

 

For Calco, the ability to move towards whole-of-house design was a key driver in its adoption of the MiTek Sapphire Suite.

Rather than looking at individual structural elements in isolation, whole-of-house design enables projects to be considered as an integrated whole, bringing floors, walls and roof structures together within a single 3D model.

For a frame and truss manufacturer, the opportunity goes beyond the design process itself. An integrated approach can improve coordination, increase visibility and create opportunities to offer builders a more comprehensive service.

It also supports the broader shift towards prefabrication, where the ability to design, coordinate and manufacture more of a building away from the site can create significant productivity and quality benefits.

As Calco General Manager Peter Crossley explains:

“The Whole of House design philosophy is key to the future of prefabrication.”

For Calco, this is about more than adopting new software. It is about considering what the business could offer its customers if the design process was more connected.
That is the type of outcome technology should enable.

Not simply doing the same thing faster, but changing what is possible.

 

 

The People Behind the Technology

Technology delivers value when people know how to use it effectively.

That is why MiTek invests in engineering, technical support, training and customer service to help customers implement solutions, solve challenges and achieve results.

Our teams work alongside customers to optimise processes, maximise their investment and drive better business outcomes.

Because technology creates opportunity, but people turn it into performance.

For Inotek Timber Systems, that relationship has been an important part of its experience with MiTek.

“We transitioned to MiTek three years ago, and the support we received was phenomenal,” says Managing Director Ian Ashby.

For Ian, the relationship goes beyond technology:

“Partnership is more than being a supplier or a customer. It is about understanding each other’s business. MiTek took the time to understand ours – and that has made all the difference.”

 

That philosophy is important.

 

Because investing in customers does not stop when a product is delivered or a system is installed.

The relationship continues through implementation, training, support, engineering, problem solving and finding new opportunities to improve the way a business operates.

Making Innovation Practical

Innovation also needs to work in the real world.

For frame and truss manufacturers, the best innovations are those that solve practical problems – improving productivity, reducing waste, simplifying processes, improving quality or making construction more efficient.

That is why MiTek continues to work closely with customers to understand where the real opportunities are.

From automation and advanced manufacturing to prefabrication, connected design and digital workflows, the focus is on applying technology in ways that deliver tangible business outcomes.

The opportunity is not simply to introduce new technology, but to rethink how work gets done.

For manufacturers, that could mean connecting more of the design and production process, reducing manual intervention or increasing output without compromising quality.

For builders, it can mean greater certainty, improved coordination and a more efficient path from design through to construction.

Ultimately, innovation is valuable when it makes a measurable difference to the businesses using it.

The future of construction will not be defined by one technology, one product or one company. It will be shaped by businesses finding better ways to connect people, information, manufacturing and construction.

Investment That Goes Beyond Today

Built Around What Comes Next

For 25 years, Berkshire Hathaway ownership has enabled MiTek to invest for the long term.

Today, that investment is focused on helping customers succeed in a changing industry.
MiTek is investing for the future in:

• Automation to improve productivity 
• Software to connect information and streamline workflows 
• Engineering and technical expertise to increase confidence and performance 
• Services and support to strengthen customer capability 
• Facilities and manufacturing capacity to support long-term growth. 

 

The industry will continue to evolve. Technologies will change. Customer expectations will rise.

Our job is to ensure customers are ready for what is next.

More Than a Product

A building solutions partner should deliver more than products.

It should provide the technology, expertise, support and investment that help customers perform today and grow tomorrow.

At MiTek, that is exactly what we do.

Our customers are choosing a partner committed to building the capability they need for the future, whilst supporting the business they run today.

That is what it means to be built around what comes next.

The industry is not standing still. Neither are we.